When it comes to finding the right janitorial services for your business, we know it’s about much more than just cleaning up after the day is done. Janitors provide a wide variety of services to the average business owner, often going above and beyond to assist with maintenance issues, daily inspections, and reports. As a business owner, you put a lot of trust in your janitorial staff to remain professional and task-oriented. So let’s take a look at what you should know when you want to hire from a janitorial service.
What kind of janitorial services do you offer?
Not every company requires the same services. Nor do all janitorial companies offer the same variety. When looking for your company, you want to find a service that provides the kind of quality you need. You may want to know what kind of products and cleaning equipment they use, in case they are incompatible with your office equipment. Maybe you want a regular disinfectant clean to help keep your employees healthy as cold and flu season approaches. Does your company have a green initiative that it takes seriously? You may want a company that offers green solutions for your cleaning needs.
Is your company bonded and insured?
This should be a given in any professional cleaning industry. Bonded and insured businesses offer your business an extra layer of protection in case of any concerns or accidents. While freelance janitors are always an option, a certified company can offer you more thanks to the safety net in place. You may want to see proof of this, so be sure to ask for a Certificate of Liability and Worker’s Comp insurance for your records.
What kind of facilities do you currently work for?
A good company offers a variety of expertise, so you know the person working for you is highly knowledgeable. Some locations, such as hospitals or warehouses, may have high standards and specifications that must be followed for the safety and well-being of everyone. Other companies that deal with sensitive information, like a bank or car dealership, prioritize their clients’ privacy and need to know their janitors are trustworthy. A company with a good variety of clients comes with knowledge of how to professionally handle any job.
This is also a good opportunity to see if the company has experience in your industry.
How do you guarantee quality assurance?
Most professional cleaning companies perform a comprehensive review of themselves regularly to ensure they are keeping up with their clients’ needs. You may want to know more about how they train their staff, what they do in the case of special cleaning requests, and how they comply with industry regulations or emergencies. The biggest indication of quality will be examples of previous clients’ satisfaction, so don’t hesitate to ask for a case study.
What kind of services would you suggest for my company?
How you see your company is vital. How your janitorial service sees your company is just as important. This offers you the opportunity to see how your cleaning company breaks down its services. You can learn more about their attention to detail and where they would put the most focus. You can also discuss areas of concern and see how your janitors would handle this. A quality janitorial service will be happy to break down their plan for you and will look forward to knowing how they can better meet your company’s needs.
Do you offer customized cleaning plans?
Most janitorial services will have a standardized regimen they follow based on training, knowledge, and previous experience with handling similar companies. That being said, any high-quality janitorial service will want to make sure they meet your cleaning needs. Don’t hesitate to ask what additional services are offered and how they can better customize their services for your building.
Finding the right fit for your company can be a process. But the right fit means fewer concerns down the road. Vanguard offers tailored commercial cleaning services that exceed the current industry standard.