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Access for All, Commitment Always

Website Accessibility Policy

 At Vanguard Cleaning Systems® of Ohio, we believe every user deserves a seamless online experience. We are committed to digital accessibility and continuously work to ensure our website meets recognized standards. Whether you're exploring our services or reaching out for support, we're here to provide accessible, inclusive access—every step of the way.

Vanguard Cleaning Systems of Ohio – Accessibility Policy
Last updated: 04/15/2025

Vanguard Cleaning Systems of Ohio (“we,” “us,” or “our”) is committed to ensuring that our website, https://vanguardohio.com/, is accessible to individuals with disabilities. We continually work to improve the user experience for all and apply relevant accessibility standards to achieve these goals.

1. Our Commitment

  1. Compliance Efforts
    We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA (World Wide Web Consortium [W3C], 2018). These guidelines outline design principles for making web content more accessible, including easier navigation and comprehensible content for users of assistive technologies.
  2. Inclusive Design
    Our approach includes integrating accessibility features during the design, development, and maintenance phases. We monitor and update our website regularly to address barriers and improve overall accessibility.

2. Accessibility Features

  • Keyboard Navigation: Our website aims to support full keyboard-based navigation.
  • Alternative Text: We implement descriptive alternative text for images wherever possible.
  • Headings and Structure: We use appropriate headings (H1, H2, H3, etc.) to convey page structure, aiding screen readers and other assistive technologies.
  • Color Contrast: We regularly check color contrast ratios to ensure legibility for those with vision impairments.
  • Form Labels and Errors: We label form elements clearly and aim to provide real-time error notifications that are screen-reader accessible.

3. Ongoing Efforts and Testing

Our web team uses automated and manual testing tools to identify accessibility issues. This includes the use of:

  • Automated scans to detect potential barriers.
  • Manual reviews on assistive technologies such as screen readers.
  • Regular audits to ensure ongoing compliance with WCAG 2.1 Level AA.

4. Third-Party Content

Our website may include links to third-party content or services. While we endeavor to ensure our partners and service providers conform to accessibility standards, we do not control their content and cannot guarantee the accessibility of these external websites (U.S. Department of Justice Civil Rights Division, 2022).

5. Feedback and Contact Information

We welcome your feedback on the accessibility of our website. If you experience any issues or have suggestions for improvement, please contact us via:

  • Phone: (513) 834-8252
  • Email: cincyadmin@vanguardohio.com
  • Postal Address: Vanguard Cleaning Systems of Ohio
    7370 Kingsgate Way Suite H, West Chester Township, OH 45069

When reaching out, please specify the web page or feature you were attempting to access. We will make every reasonable effort to address your concerns promptly.

6. Policy Updates

We review and update this policy periodically to reflect improvements in accessibility. Changes will be posted on this page along with the date of the latest revision.

References


If you have questions, comments, or need assistance, please contact us at cincyadmin@vanguardohio.com or call (513) 834-8252. We appreciate your feedback and look forward to continually improving the accessibility of our digital properties.

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